Overview

At Nationalopticians, we aim to dispatch eyewear orders safely and on time. This shipping policy explains our standard processing timeline, delivery expectations, and support process for shipping-related queries.

Processing Time

• Orders are usually processed within 1 to 3 business days after successful payment confirmation.
• Orders containing multiple eyewear items, special lens requirements, or stock transfers may take additional processing time.
• Orders are dispatched only after payment review, stock confirmation, and packaging checks are completed.

Shipping Coverage and Delivery

• We currently ship across serviceable locations in India.
• Estimated delivery time is usually 3 to 7 business days after dispatch, depending on your city and courier availability.
• Remote locations, peak seasons, public holidays, or operational delays may affect final delivery timing.

Order Tracking

Once your order is shipped, we may share tracking details through email, SMS, WhatsApp, or your account area so you can follow delivery progress.

Delivery Attempts and Address Accuracy

Please ensure your name, phone number, and shipping address are correct at the time of ordering. We are not responsible for delays, rerouting, or failed delivery caused by incomplete or incorrect shipping details.

Delays or Shipping Issues

While we try to meet all shipping timelines, delays may occur due to courier disruptions, weather, operational issues, public holidays, or events beyond our control. If your shipment is delayed or damaged in transit, please contact our support team with your order details.